Caroline is the former Head of Regional and International Claims at the Medical Protection Society with 30 years collective experience, firstly as a litigation lawyer and subsequently in claims management, working with medical and dental clinicians, experts and lawyers in the UK and overall 20 countries around the world. Since 2019, she has been a Consultant in Medico-Legal risk management and education focusing on understanding, and how to meet, the challenges of today's risk management landscape, from first contact with a patient to the outcome of a claim, complaint or inquest.